Support Agent

Stop losing sales after hours.

A custom AI agent that answers every customer in seconds, in your voice, and turns questions into carts. Built on your store, run by us.

Plugs into Gorgias, Zendesk, Intercom. Live in 2-3 weeks, about 2 hours of your time.

P

Peak Roast Co.

AI concierge, online 24/7

11:04 PM

This is not a maybe. It is already happening.

PwC

0%

walk away from a brand they love after a single bad experience.

Baymard

0%

of carts are abandoned before checkout. A slow answer makes it worse.

Gartner

0

the year AI becomes the primary support channel for 1 in 4 companies.

The brands winning right now answer instantly, day and night. The ones that go quiet lose the customer to the one that did not. Waiting is not neutral. It is the leak.

Every night your store goes silent. Your customers do not.

Half your traffic shows up after hours. Every "does this fit", "where is my order", "can I swap this" with no answer is a cart that quietly closes, and a shopper who buys from whoever replied first.

What changes the day it goes live

Answered in seconds

Every question, day or night, in your brand voice.

Sells, not just deflects

Wired to your catalog, it recommends and closes carts.

Frees your team

It handles the routine, your people handle what matters.

The math is simple.

0 tickets / mo

$1,500 to $3,000

on per-resolution bots

$0

flat, with Xendfi

Unlimited resolutions, one flat fee, no per-resolution billing ever. Your exact number depends on your ticket volume and catalog, set on the free teardown call.

Live in 2-3 weeks. Nothing gets ripped out.

Built on your catalog, policies, and past tickets. Week one runs in draft mode: it writes, your team approves. About two hours of your time, total.

Your helpdesk staysYour theme staysYour data staysCancel anytime stays

Questions

Do I have to replace my helpdesk?

No. It plugs into Gorgias, Zendesk, Intercom, Re:amaze, or Kustomer, same inbox, same workflows. No helpdesk? It runs standalone with one script tag.

How is this different from Gorgias AI or Intercom Fin?

They charge about a dollar every time their bot resolves a ticket; Xendfi is flat, so your bill does not grow because the AI did its job. They train on help docs; ours is wired into your live catalog, orders, and subscriptions, so it can actually do things like swap a roast in Friday's box.

Will it say something wrong to a customer?

It answers only from your catalog, policies, and approved content. If it does not know, it says so and hands to a human. Week one it runs in draft mode: it writes, your team approves, so you see how it behaves before it speaks unsupervised.

See what it recovers, before you pay a cent.

On the free teardown we stress-test your chat live and price exactly what the gaps cost you.